Support
Need a hand?
Most answers are below. If yours isn’t, email us and a real person will reply.
Email ussupport@doomies.appIt helps to tell us your iPhone model and iOS version.Getting started
Which iPhones does Doomies work on?
Any iPhone on iOS 17 or later. Doomies isn’t on iPad, Mac or Android yet.
Why does Doomies need Screen Time permission?
Screen Time is how Doomies knows when you’re near your limit and how it locks apps. Apple keeps your minutes and app names sealed inside iOS, so Doomies only hears how close you are to your limit and whether you went over.
Which apps should I choose?
Tick the apps that eat your day, one by one. Try not to tick the whole Social category: it also holds Messages and WhatsApp, which you probably still want.
How do I change my limit or my apps?
Open Settings in Doomies. You can choose whether a new limit starts now or tomorrow.
Boxes and your shelf
When do I get a box?
Each day you stay under your limit, a box turns up that night. Open it in the app to meet your new Doomie.
I went over. Did I lose anything?
No. Your streak resets and your shelf catches brain rot, but nothing on it is lost. One day under your limit cures it by morning.
I keep getting the same Doomie.
Duplicates happen, but after a run of repeats the next one is always new. Trade three spares in for any Doomie you’re missing, or send them to a friend.
What are Shinies?
Rare versions of each Doomie. They turn up more often the longer your streak runs.
Can I take a break without losing my streak?
Yes. Pause for 1 to 14 days in Settings. Paused days don’t count as over or under, and your streak waits for you.
Blocking and focus
My apps didn’t lock at my limit.
Check that Lock at my limit is on in Doomies, and that Screen Time permission is still on in your iPhone’s Settings under Screen Time. If it is, restart your iPhone. Screen Time sometimes needs a nudge after an iOS update.
How do I get back into a locked app?
You get one “5 more minutes” a day from the block screen. Otherwise the apps unlock at midnight. If Take a breath is on, every unlock waits a few seconds first.
How do focus sessions work?
Start one whenever you want from the Focus tab. Your chosen apps stay locked until it ends.
Friends
How do I add friends?
Open the Friends tab and send your invite code. Groups hold up to six people.
What can my friends see?
Your name, streak, shelf and whether you’re under today. Never your minutes or your apps.
How do I leave a group?
Open the Friends tab and tap Leave friends list. If you’d like everything tied to you deleted, email us too.
Subscription and billing
How do I cancel?
On your iPhone, open Settings › your name › Subscriptions, choose Doomies, and tap Cancel. Deleting the app doesn’t cancel it. You keep access until the end of the period you’ve paid for.
Can I get a refund?
Apple handles all payments, so refunds are decided by Apple. Ask at reportaproblem.apple.com. If something went wrong, we’d still like to hear about it.
I got a new iPhone. How do I get my subscription back?
Sign in with the same Apple Account and tap Restore in Doomies. Your shelf comes back from iCloud too.
Privacy and your data
Does Doomies see what I do on my phone?
No. Apple’s Screen Time keeps your minutes and app names on your phone. Doomies only learns whether you crossed your limit.
How do I delete my data?
Delete the app to remove everything on your iPhone. To remove the iCloud backup, open Settings › your name › iCloud › Manage Account Storage › Doomies. For anything from Friends, email us and we’ll delete it.
Still stuck? support@doomies.app · Privacy Policy · Terms of Service
